FAQ

Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer a wide range of customized products, including T-shirts, mugs, diaries, jewelry, and more.

2. Can I personalize my order?

Yes! We specialize in customized products. You can personalize your items with text, images, or designs of your choice.

3. How long does it take to process an order?

Orders are processed within 1-2 business days. Customized products may take additional time based on the design and complexity.

4. What is the estimated delivery time?

Standard delivery takes 5-7 business days, depending on your location.

5. Do you offer Cash on Delivery (COD)?

Yes, we offer COD as a payment option. However, additional charges may apply.

6. Can I return or exchange a customized product?

No, customized products are not eligible for return or exchange, except in cases of damage or defects.

7. How do I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.

8. What payment methods do you accept?

We accept online payments via credit/debit cards, UPI, net banking, and Cash on Delivery (COD).

9. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact us at support@uniquebuz.com or call 9667938288 within 24 hours of delivery.

10. How can I contact customer support?

You can reach out to us via email at support@uniquebuz.com or call us at 9667938288 for any queries or assistance.